Your information matters.
This page explains how Ezi Tech Hub collects, uses and protects customer information when you shop, request quotes, place orders or contact us.
We use your information to serve you properly.
We collect only the information needed to process orders, send quotes, confirm stock, arrange delivery, provide support, manage returns and keep required business records.
Secure handling
We take reasonable steps to protect personal information from unauthorised access, loss or misuse.
Order processing
We use customer information to process orders, quotes, invoices, delivery and support requests.
Trusted providers
We may share only necessary information with couriers, suppliers, payment providers and business systems.
1Who we are
Ezi Tech Hub supplies electronics and IT hardware through our website and supplier network. We are based in George, Western Cape, and serve customers across South Africa.
2Information we collect
We may collect your name, email address, phone number, delivery address, billing details, company name, order details, product request details, payment confirmation information and website usage information.
3Why we collect it
We use your information to process orders, send quotes, confirm product availability, arrange delivery, provide customer support, manage returns and warranty claims, improve our services and meet legal, tax or accounting obligations.
4Sharing information
We may share relevant information with trusted service providers where needed. This may include couriers, product suppliers, payment providers, accounting systems, CRM or form systems, website hosting, security and analytics providers.
5Marketing communication
We may send product updates, quote follow-ups or business communication where you have requested information, bought from us, or given permission. You can ask us to stop sending marketing communication at any time.
6Cookies
Our website may use cookies and similar technologies to improve performance, remember preferences, support ecommerce functionality, analyse traffic and improve the customer experience.
7Data security and retention
We take reasonable steps to protect personal information. We keep information only as long as needed for business, support, legal, tax, accounting or record-keeping purposes.
8Your rights
You may contact us to ask what personal information we hold about you, correct or update your information, request deletion where legally possible, object to certain processing, withdraw consent where relevant, or ask how your information is used.
9Contact us
For privacy questions, contact Ezi Tech Hub at info@ezitechhub.store or WhatsApp 084 497 9253.
Have a privacy question?
Contact us and we will assist with your request.
